Frequently Asked Questions
How long does delivery take?
Domestic orders are delivered within 1-7 business days. International orders take 2-10 business days via UPS.
Do you offer free shipping?
Yes! We offer free shipping on all prepaid orders within India.
Is Cash on Delivery available?
Yes, COD is available for select pin-codes and orders under Rs. 50,000.
What is your return policy?
We offer a 15-day warranty on all products covering manufacturing defects. Report issues within 5 days of delivery for a 100% refund or replacement. See our Shipping & Return Policy for details.
Can I get a GST invoice?
Yes, all purchases include a GST invoice. Please provide your GSTIN during checkout. See our GST Input Tax Credit page for details.
Do you offer bulk/B2B pricing?
Yes, we offer special pricing for bulk orders and institutional purchases. Contact [email protected] for quotations.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can also track your order from the My Orders page.
How can I contact support?
Email us at [email protected], call 020 69134444 / 1800 209 0998, or visit our Support page to raise a ticket.